FAQs

FAQs

Find answers to common questions about choosing a course and accessing your learning.

How do I find a course?

Visit Courses and open a course to read its overview, curriculum and enrolment information.

How do I enrol?

Follow the instructions on the course page. You may need to register or log in, and complete checkout if the course has a fee.

Where do I access my courses?

Select Log In and use the courses area of your account to open your enrolled courses. You can return to the same account to continue learning.

I have forgotten my password. What should I do?

Open the login page and follow its password reset instructions. Check the inbox and spam folder for the email address associated with your account.

Are courses self-paced or scheduled?

This varies by course. Check the course page for the learning format, dates, time commitment and any live sessions before enrolling.

Do I receive a certificate?

Check the individual course description for certificate availability and completion requirements. Do not assume every course offers a certificate or academic credit.

How much does a course cost?

Check the course page and review the total and available payment methods at checkout. Fees and payment options depend on the course.

What equipment do I need?

Use a device with an internet connection and a current web browser. Check the course description for any specific software, materials or equipment requirements.

How long can I access a course?

Access periods may vary. Check the course information and any enrolment terms for details.

Where can I find information about BUV university programmes?

Visit the main BUV website for university programmes and campus information.

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